Service Agreement Waiver
1) Conditions:
By agreeing to the service agreement, you authorize Underdog Pressure Wash (UPW) to complete the agreed upon work at the agreed-upon price.
2) Product Warranties:
All warranties are limited to those offered by the manufacturers of the products used.
3) Water & Electrical Usage:
By signing this agreement, you extend to UPW the right to use an on-site water and electrical supplies as needed to complete the stated project.
4) Color and Tone Concerns:
The properties and species of some surfaces (ie. wood) age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as the total project, as densities and other characteristics vary across the wood. UPW attempts to give you an idea of the overall color or tone, you might expect some variance in the overall finish.
5) Courtesy:
While UPW is on location and performing work on your property, the client will be responsible for keeping all children and pets, as well as other individuals away from the work area.
6) Payments:
Payments to UPW are due as per the contract schedule and are to be paid by check, Venmo, Paypal, Zelle, Apple Cash, or cash. Balances are due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late charges may be assessed on unpaid balances.
7) Scheduling:
Inclement weather is a constant variable in exterior cleaning and may affect scheduling. If changes are needed, you will be notified of any changes.
8) Removal & Replacement of Deck Contents:
Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the client. If UPW has to remove items for their safety and for the expediency of the job, an additional charge may be applied. UPW will not be responsible for any damage, breakage or for storage issues.
9) Damages:
UPW takes the greatest care to insure that your home experiences no negative impact from our cleaning services. However, UPW cannot be responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, and leaders and improper caulking. UPW can clean siding but it cannot un-fade it. UPW can wash a driveway, but it cannot un-crack it. If questions arise during or after cleaning, please reach out immediately. UPW keeps a complete photographic archive of our pre-work walk through.
10) Stains:
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that typically cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.
11) Watertight:
Eco Clean Services expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical services including receptacles and light fixtures. Doors and windows shall also be weathertight. UPW is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, or repair of electrical-related items or doors or windows.
12) Window Spotting:
Windows may become water spotted as a result of our services. We typically try to wipe things down as a courtesy, but window washing should not be considered part of our normal cleaning process.
13) Concrete:
The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab. Driveway and sidewalk pressure washing is not recommended until the concrete has cured for 3+ years.